Delivery times Monday to Friday:
Our couriers deliver your orders as quickly as possible within the desired day. On special seasons, e.g. Valentine's Day, Easter, Mother's Day and Christmas, time deliveries are not guaranteed. (Orders received by 8:00 a.m. on the same day)
Delivery times on Saturdays:
Your orders will be delivered between 9:00 a.m. and 12:00 p.m. (Orders received by 9:30 a.m. on the same day)
You can also choose from these options:
Standard Delivery
Your arrangement will be delivered as soon as possible within our business hours.
Early Morning Special: + 5.00
Depending on the distance, the courier will deliver your bouquet by 10 a.m. at the latest. (Orders received the day before by 4.30 p.m.)
Tea-Time-Flowers: + no surcharge will be charged
The courier picks up the bouquet at 14:00 and delivers directly to the recipient. Delivery time, depending on the distance, until approx. 4:00 p.m. (Orders received by 12:00 on the day of delivery)
After-work surprise: + 5.00
The courier picks up the bouquet at 17:00 and delivers directly to the recipient. Delivery time, depending on the distance, until around 7:00 p.m. (Orders received by 2 p.m. on the day of delivery)
No delivery service on Sundays and public holidays (exceptions: Valentine's Day and Mother's Day!).
Supplements:
Delivery to hospitals, office buildings, department stores: + 5.00 EUR
Exhibition delivery, Messe Berlin: + 30.00 EUR.
All payment methods are processed securely via HEIDELPAY:
Sofortüberweisung, PayPal. Mastercard, VISA
Should the delivery fail:
The customer is responsible for providing a complete and correct delivery address.
In the absence of the recipient of the ordered goods, BLUMEN-KOCH BERLIN is entitled to hand over the ordered goods to a neighbor and to leave a notification card with the recipient.
The customer bears the costs resulting from a return trip of the supplier or a possibly necessary second or third delivery in the case of incomplete or incorrect delivery address or absence of the recipient. A subsequent delivery takes place after payment of the additional costs incurred