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YOUR ORDER .. FROM booking TO DELIVERY
Of course, we also carry out your order as individually as we design our webshop. Would you like to see what happens when you click on "Order"? Here we show you the way of your order from the first click to the delivery confirmation.
1. ,
There is a lot to see on our website

Take your time for a stroll through our online shop.

There's a lot to see. Not just surprising bouquet ideas and arrangements. Fine chocolates, fine champagne, wines and other liquids. Depending on the season, we have fruit baskets rich in vitamins in our range.

So, take your time, choose and then let's get started.
2.
YOU HAVE MADE YOUR CHOICE

Click to open the product of your choice. Enter your desired price or tap on one of our recommended prices.

"Order now" takes you to the greeting cards, the 600-character text field, your choice of packaging and many delicious extras that will make the recipient happy.

Enter addresses, specify your and the receiving address, the delivery date and delivery option, pay in the checkout via Paypal, Master Card or Visa Card .....
3.
YOU WILL RECEIVE THE ORDER CONFIRMATION immediately

Finished ? Entered everything? Everything OK?

then a flowery THANK YOU will smile at you! If you don't see this page, an error has crept in somewhere.
4.
Your order appears on our screens

It only takes a few moments for your order to appear on our screens and say, flashing violently:

"There is a new Internet order!"
5.
Now it becomes individual

From now on, your order will be processed personally by us.

One of our employees activates your order.
He is now booked in our system.
6.
Last detailed check

Finally, we carefully check all order details:

The delivery address, especially the absolutely necessary telephone number of the receiving address, your choice of flowers, the delivery date.

If there are any questions, we will contact you immediately.
7.
Final order print out

It's not quite paperless yet.

We print out the order form and the greeting card and add care instructions.

Now the order is complete. Only the arrangement and the courier are missing.
8.
Scheduling: Courier service is booked

We are very picky about tour planning.

Different time options, the large delivery area in all parts of Berlin, deliveries to other cities in Germany and to many European countries as well as special requests for delivery are the great challenges for optimal courier planning.

Traffic jams on the ring road, demos in Berlin Mitte and returns due to recipients being unavailable, incomplete or incorrect addresses can mess up even the best planning.

Your arrangement will be driven to its destination by professional couriers. Flexible, clever and very polite.
9.
Now it becomes floristic

Your arrangement will be made early in the morning of the day of delivery.
Individual, creative and very careful.
10.
Effectively packaged - ready for delivery

Beautiful flowers look forward to transport-safe and effective packaging.

This already provides the first wonderful impression at the handover. We want every bouquet to do well, even on a long journey. Each arrangement is packed moist and is well supplied with water even on long journeys.

Berlin - Rome nonstop? From today at noon to tomorrow morning? No problem. We make it possible.
11.
Delivered by professional couriers

When would you like delivery?
We offer multiple delivery options.

Early Morning special: Delivery between 8:30am - 10:00am
Tea time: Delivery between 12:30 p.m. and 4:00 p.m
After-Work Surprise: Delivery between 5pm and 7pm (Mon-Fri)

Choose your preferred option during checkout.
12. The delivery confirmation

After delivery you will receive a delivery confirmation with the delivery time and further information.

You will also receive your billing documents with the confirmation email.
GESCHÄFTSZEITEN:
MO-FREI 8:30- 18 UHR
SA 08:30 - 13:30 UHR
An Sonn- und Feiertagen haben wir geschlossen.

BUSINESS-HOURS
MON-FRI:8:30a.m. - 6 p.m.
SAT 8:30 a.m. - 1:30 p.m.
We are closed on Sunday and holidays.


Phone : +49 (0)30 896 6900
info@blumen-koch.de
BLUMEN KOCH BERLIN
Inhaber Christian Koch e.K.
Westfälische Straße 38
D 10711 Berlin
All payment methods are handled securely via Unzer:
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